People know Sue as someone with strong convictions, persistence, and commitment to her causes:
I try not to be disruptive. You can always find a way to work together even in the situations which seem most bleak. People will say to me, "If it wasn't for you, we would have given up a long time ago."
The point I make in policy discussions is that we do it all backwards. Instead of taking control of people, we really should give them the tools to control themselves and let them take responsibility.